Student Success Manager / Account Manager

Life is in full swing at Beetroot Academy! We’re looking for a Student Success Manager. You will be responsible for supporting study groups and communicating with students. You will help people start a career and develop the IT community.

Your personal qualities and goals:

  • You can form your schedule and balance the load according to the needs of the project 
  • You enjoy helping people
  • You’re not afraid of talking to new people and being proactive
  • You can multitask and cope with large amounts of information
  • You’re creative and result-oriented

Your skills:

  • You have 1+ years of work experience in a similar position (event manager etc)
  • You know how to connect people together
  • You know how to work with CRM/LMS and supporting software
  • You can describe your work and processes
  • You understand how to organize your day around a lot of communication with students and routine work in CRM
  • You can easily do public speaking
  • Excellent spoken Ukrainian and Russian, high level of literacy
  • At least Intermediate English or above 

What will you do:

  • Support and keep in touch students before the course starts 
  • Setup groups (LMS+1C), Zoom booking and connect with the teacher
  • Help students with payments do payment’s control
  • Set up first lessons and provide onboarding to LMS
  • Support students during education
  • Organize extra activities: English speaking clubs, career counselling, team-buildings, graduation event 
  • Provide retrospectives and measure students’ satisfaction, collect feedback
  • Keep all data in tables and 1C (drop-outs, etc)
  • Cooperate closely with the Alumni team 

And here’s what we offer you:

  • Flexible schedule and ability to work remotely
  • Respectable compensation on the mid-market level
  • Medical insurance 
  • Health and educational bonuses
  • A friendly family of Beetroot Academy: you will have many new mission-driven colleagues all over Ukraine
  • Team workshops all around the country
  • Engagement into the development of the IT community

If you think we are a match, send us your CV with a short Cover Letter. We will contact you soon. Have any questions? Just drop us a message. We’re always up for a chat.

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